Document Management

docSTAR Eclipse Cloud and On-Premises (Private Cloud) Solution

docSTAR eclipse is the revolutionary cloud document management software that’s built for the web and delivers deployment choice. Customers can install eclipse on their hardware or use docSTAR’s hosted service. The same software, the same user experience, the same great results. eclipse supports all popular browsers and mobile devices delivering access anytime, anywhere.

When deployed on docSTAR’s hosted service, customers can enjoy the benefits of very low overhead and minimal startup investment, easy access via a web browser and the security of a redundant, disaster-proof data center. There is no specialized hardware to manage and there is no up-front capital investment. Although designed using robust enterprise architecture, eclipse is flexible and affordable to meet the needs of a small office or enterprise environments.

  • Cloud based, high speed access from any browser device
  • Leverage smart phones, tablets and laptops
  • Elegant, intuitive design reduces learning curve
  • Quickly streamlines document processes and reduces errors
  • Minimize business risk associated with lost files
  • Files can be easily and securely shared with others

Papercut: Fully featured print management

  • Papercut makes print management as easy and pain free as possible.
  • Track all activity… printing, copy, scan and fax.
  • Find-Me Printing. Print to a single global queue, walk up and collect at any device.
  • Secure print release. Ensure sensitive documents don’t start printing until the user is there to collect.
  • Secure your multifunction printers. Stop unapproved usage. Validate access with swipe cards or device login.
  • Administer centrally, manage easily
  • Get full visibility of device activity from anywhere with browser-based admin tools.

Powerful, Personalized Document Management

Information literally surrounds you – in folders and filing cabinets, spilling out of desk drawers or buried in your Inbox. It could be somewhere in a spreadsheet, on your tablet or in the Cloud. Information is changing and so is the way you work with it. You want the best tools in the industry to bring together the information you need, when and where you need it.

Make information work for you – with Personal Paperless Document Manager NX. This award-winning solution helps you get more done in less time – with less effort. You can leverage your existing Ricoh MFP by adding the powerful OCR capabilities of Personal Paperless Document Manager NX.

Now you can easily take the information from paper or digital files right to the Cloud, where you can store or share it with others

About Personal Paperless Document Manager NX

  • Easily create PDF documents from all types of paper or digital formats with industry leading tools.
    Key components:
    – PaperPort Professional 14.5 – Access files easily, anywhere
    – OmniPage Ultimate – Convert paper documents and PDFs on demand
    – PDF Converter Enterprise 8.2 – Edit, share and collaborate on PDFs
    – DesktopDelivery PSP 11.5 – Enable communication between the desktop and server
    – ShareScan Scan to PPDM Server – Scan to PPDM NX workflows created at your PC
  • Combine, convert, manage and share documents…from desktop to cloud
  • Utilize faster processing, robust document conversion, cloud storage and expansion options featured in the new version of PPDM NX
  • Use PPDM NX as your personal document management system and eliminate the need for additional software, such as Adobe Acrobat, to create and edit digital documents

Major Applications

  • Enable efficient workgroup collaboration, leveraging both cloud mobility and on-premise systems
  • Boost productivity for workers who process paper documents, create PDFs, edit documents or work with direct distribution
  • Lighten the load for paper-heavy industries such as legal, financial, medical, government, education, manufacturing and technical markets


  • Say goodbye to wasted time – access data faster with paperless processes
  • Reduce the time and cost of recreating images , documents or information files that are locked in non-editable formats – so you can focus on what you do best
  • Eliminate the expense of Adobe Acrobat Create with tools to create PDF documents from virtually any file
  • Keep projects moving forward with accurate PDF conversion, including complex layouts with columns, tables and graphics

Using Personal Paperless Document Manager NX

  • At the MFP
    – Personalize the MFP interface with your workflows and preferences (created at your PC)
    – Log in to any Ricoh MFP, select your folder destinations and scanning options, then press Start
    – Choose whether to route documents to your computer, a network location or a document management solution
    – Quickly and easily create standard images or searchable / editable PDFs direct from scanner with one-click Scan to PDF
  • On the Desktop
    – Manage, convert, edit, share and create PDFs from virtually any file without Adobe Acrobat
    – Stay efficient with drag & drop tools that let you quickly remove or replace pages, combine files or add Microsoft Word and Excel files to existing PDFs
    – Save time with features such as automatic text redaction and PDF/A compliance checker
    – Convert complex layouts and retain your annotations and comments accurately with an intelligent OCR
    – Convert non-editable forms into fillable PDF forms – so you can capture information digitally instead of manually on paper
    – Save documents directly to DMS (Document Management Systems)
    – Search the contents of files without opening them and batch process multiple files to save time
    – Choose from a wide range of output formats including PDF, HTML, Corel® WordPerfect®, Microsoft® Word, Excel®, PowerPoint® and more
    – Save the conversion preferences that work best for you, so they can happen automatically for future documents
    – Convert files to MP3 audio
  • On the go, in the Cloud
    – Send content directly to over thirty cloud storage services, including Box TM, Windows Live TM, OneDrive®, Google Drive TM, Office 365 TM, Evernote® and Dropbox TM
    – Manage folders, files and documents and access them via a web browser from your mobile device
    – Use your iPhone (or a digital camera) to capture images and convert them into editable docu-ments
    – Log-in and connect to multiple Cloud services at once

Implementing this Solution

  • Get up and running quickly with a simplified software installation process
  • Choose which computers to equip – solution is sold by desktop computer (MFP client and ShareScan Scan to PPDM server software are included at no additional cost)
  • Integrates directly into enterprise content management, document management and accounting systems, as well as cloud collaboration services
  • Features 256-bit encryption and password protection or password-less protection, (DRM)
  • Converts documents that are compatible with eBook applications on the Apple iPad, Android Tablets, Kindle, Microsoft Surface, the Nook Simple Touch and Tablet devices, several Sony Reader models, as well as the Kobo eReader, Touch and Arc models
  • Supports 3.5″ screens and external keyboard

Cloud Computing Productivity from your MFP

Ricoh’s Integrated Cloud Environment unlocks new productivity-enhancing capabilities from your MFP without the technical hassle and cost of on-premises solutions. Services are easy to turn on and add or change with your needs. You can be up and running quickly adding scanning, mobile printing and other improvements to your document workflow.

About Integrated Cloud Environment

  • A cloud scanning and cloud printing service that can connect to their other cloud-based services


  • Reduces the typing burden by converting scanned documents into editable digital files
  • Save document search & processing time with the creation of searchable file formats
  • Scan directly to your favorite cloud services for access to your documents from anywhere – no more lost or forgotten documents while you’re on the go

Using Integrated Cloud Environment

  • At the MFP you can access the capabilities of the Integrated Cloud Environment from the touch screen panel
  • Simple, easy to use interface has large graphical buttons and only the services that have been activated appear
  • As new services are added by user, they automatically appear in the menu displayed on the MFP
  • Processes such as OCR, document indexing and file conversion are performed in the cloud
  • Resulting electronic files are delivered according to instructions including sending to other cloud-based services, or delivery to an email address as a searchable text document
  • Scan documents and send files to Box, Evernote, Google drive and other cloud services

Implementing this Solution

  • No IT services required and no need for ongoing maintenance or software updates
  • 128-bit encryption of documents during the scanning and printing processes from MFP
  • Ricoh’s Integrated Cloud Environment is within a SAS 70/SSAE compliant facility
  • 99.9% uptime with zero data loss over 6 years

Assessment and Cost Recovery Solutions

PCS Director software allows you to monitor all printing, copying, scanning, and faxing activity, handle charge-backs, control who is printing, how much is being printed, and identify the cost of printing across the entire organization. This comprehensive print management solution allows you to understand and manage printing costs to reduce your Total Cost of Ownership.

About the PCS Director Components

  • ANALYSIS MODULE – Provides reports on printer inventory, device volumes, budgets, cost baselines and printing workflow issues on the network
  • RULES MODULE – Rules-based printing handles re-direction of print jobs to the most efficient devices and controls printer usage and feature availability
  • RECOVERY MODULE – Associates the costs of printing back to users and clients for billing purposes
  • EMBEDDED PCS DIRECTOR – tracks walk-up activity on Ricoh MFPs integrating all prints, copies, scans and faxes in one single usage report

Major Applications

  • Can be deployed in companies of any size looking to understand, control and save on user printing, copying, scanning and faxing costs
  • Facilitates charge-backs for copying and printing within an organization
  • Optimize existing and future printing equipment investments
  • Optional proximity card reader authentication provides device security and with most HID, Casi-Rusco, NexWatch ID cards


  • Identifies bottlenecks and inefficiencies on the network by providing a “snap-shot” of all printing devices, their volumes, and use costs
  • Notifies users (via custom pop-up messages) of print job costs and recommended printing devices and settings to reduce expense
  • Automates the process of allocating costs back to clients for printing, copying, scanning and faxing
  • Integrates with most corporate proximity card standards for security authentication, trouble free implementation for IT, and simple ease of use for users

Using PCS Director

  • Tracks all printing (silently in the background) including local, networked and direct to IP print jobs
  • Manage and set budgetary account limits for copying and printing by user
  • Easily establish printing rules such as page limits by device, color usage, duplex, restrict access to certain settings, and more
  • Setup customizable pop-up messages for users to support printing rules
  • More than 35 built-in graphical reports showing breakdown by user, date/time, printer, cost, etc.
  • Reports can be exported to PDF, XLS, XML, and CSV
  • Embedded PCS Director can allocate walk-up activity costs back to users, departments, budgets, and clients on most Ricoh MFP devices

Implementing this Solution

  • Installs on a networked computer and can then be pushed out to any number of PC or Macintosh computers on the network
  • Network authentication integration – supporting Windows, Active Directory, and Novell Directory Services
  • Runs in the background on client systems and is nearly transparent for employees
  • PCS Director integrates with accounting systems
  • Embedded PCS Director installs remotely on select Java enabled Ricoh MFPs

About AutoStore


  • Capture and share paper or electronic documents
  • Digitize information for easy retrieval and storage
  • Distribute documents to business applications or databases

Major Applications

  • Enables instant access to information
  • Manages security risks associated with paper documents
  • Easily create and configure personalized workflows
  • Context sensitive MFP menus based on user credentials
  • Integration into hundreds of MFPs and more than 25 document management systems
  • Database lookup reduces panel level indexing


  • Easily scan, index, convert and distribute documents
  • Reduce time and cost of records processing
  • Enhance document quality and convert images into multiple formats
  • Gain control over information security with audit and reporting features
  • Deploy quickly with easy setup procedures

Using AutoStore

  • Capture information and documents from virtually any paper or electronic source
  • Index paper and electronic document before storage
  • Scan once and deliver to multiple destinations
  • Create personal workflows with network authentication
  • Convert scanned documents into various formats such as searchable PDF, Word, and Excel
  • Improve communication with automatic email notifications